Get in Touch

At Decor by Dionne, we value your trust and look forward to helping bring your vision to life. To confirm your event booking, please review our policy below:

  1. Deposit Requirement:
    A 25% non-refundable deposit is required to secure all bookings. This deposit ensures that your event date and design details are reserved exclusively for you.

  2. Final Payment:
    The remaining balance must be paid in full no later than 48 hours prior to the event date. Failure to complete payment by this deadline may result in cancellation of services.

  3. Refunds and Cancellations:
    All deposits are non-refundable, as they cover initial design planning, materials, and time reserved for your event. We appreciate your understanding as we dedicate significant resources to ensure your event is handled with care.

  4. Payment Methods:
    Accepted payment methods will be provided upon booking confirmation. Please ensure timely payments to avoid any delays or interruptions in service.

At Decor by Dionne, we take pride in providing exceptional customer service and ensuring every detail of your event is beautifully executed. Should you have any questions about this policy or need assistance with your booking, please don’t hesitate to contact us.

Booking Policy

Our Location

Office Hours
Address

Romeoville, IL

Mon-Sat: 9am-6pm